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Werner, P., Ejaz, F. K. & Cohen-Mansfield, J. (2000). Ethical issues in conducting customer satisfaction surveys in long-term care institutions. In J. Cohen-Mansfield, F. K. Ejaz, & P. Werner (Eds.), Satisfaction surveys in long-term care (pp. 244-254). New York, NY: Springer.

Schur, D. & Whitlatch, C. J. (2003). Circumstances leading to placement: A difficult caregiving decision. Lippincotts Case Management, 8(5), 187-197.

Ejaz, F. K., Rose, M. S., & Jones, J. A. (1996). Changes in attitudes toward restraints among nursing home staff and residents' families following restraint reduction. The Journal of Applied Gerontology, 15(4), 433-449. doi:10.1177/073346489601500403

Ejaz, F. K., Noelker, L. S., & Burton, D. R. (2014). Challenges faced in supervising nurse assistants in elder care. In J. Duvvuru, J. M. Kalavar, A. M. Kahn, & P. S. Liebig (Eds.), Global ageing: Care concerns and special perspectives (pp. 233-244). New Delhi: Kanishka Publishers.

Ejaz, F. K., Anetzberger, G. J., & Kethley, A. J. (2000). Assessing consumer satisfaction with long-term care services. In L. S. Noelker, & Z. Harel (Eds.), Linking quality of long-term care and quality of life (pp. 221-238). New York, NY: Springer.