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Bensing, K. M. (1996). Words of comfort: Resources for the living and dying. Library Journal, 121(13), 43-46.

Sengupta, M., Ejaz, F. K., & Harris-Kojetin, L. D. (2012). Training of home health aides and nurse aides: Findings from national data. Gerontology & Geriatrics Education, 33(4), 383-401. doi:10.1080/02701960.2012.702167

Heiselman, T., & Noelker, L. S. (1991). Enhancing mutual respect among nursing assistants, residents, and residents’ families. The Gerontologist, 31(4), 552-555. doi:10.1093/geront/31.4.552

Bensing, K. M. (2006). Poverty. In R. Schulz, L. Noelker, K. Rockwood, & R. Sprott (Eds.), Encyclopedia of aging, fourth edition (pp. 946-949). New York, NY: Springer.

Noelker, L. S., Ejaz, F. K., Menne, H. L., & Jones, J. A. (2006). The impact of stress and support on nursing assistant satisfaction with supervision. The Journal of Applied Gerontology, 25(4), 307-323. doi:10.1177/0733464806290935